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People & Culture Business Partner

25/02/2025
21/03/2025
Contract
Sydney
People & Culture

Primary Function

The People & Culture Business Partner is responsible for partnering with clients and providing business leaders with generalist support on all employment-related matters with a focus on building a positive workplace, in order to meet client strategies for the Field Force Sales team.

You will thrive in a challenging, fast-paced and high-volume environment and will have the opportunity to oversee and influence a number of projects within the team, adding value to our employer brand.

Job Description

Duties and Responsibilities:

  • Act as a trusted advisor for any ER, IR related issues
  • Partner with a variety of business units and stakeholders to develop and execute HR strategies in line with business goals
  • Sound knowledge of the WHS legislation and National Workers Compensation across all states
  • Ability to manage the Return to Work (RTW) process
  • Demonstrated ability to prepare reports, submissions of a complex nature and maintain appropriate records
  • Actively contribute and assist in the development of L&D initiatives
  • Maintain best practice in HR at all times, ensure internal approval processes are adhered to
  • Create and implement policies and procedures
  • Implement, execute and manage the Annual Performance Review process
  • Coach and support leaders with performance management concerns
  • WGEA annual reporting
  • Partnering with clients to ensure that all staffing requirements are met in a timely manner
  • Manage the on boarding and off boarding process, including organisational chart updates
  • Assist with recruitment practices as required, including producing Letters of Offer, position descriptions and associated employment paperwork, ensuring records are accurate at all times
  • Coordinate and distribute quarterly commission and annual salary review paperwork
  • Manage CE team annual engagement survey and communicate the results and subsequent actions to address gaps
  • Report on, analyse and provide recommendations for the annual salary benchmarking process
  • Act as the main point of contact for Field Force team enquiries in relation to payroll, parental leave, policies and entitlements, including Award interpretation
  • Provide other People & Culture support, including social initiatives, and general administration as required.

Desired Skills and Experience

Qualifications and Experience:

  • 4+ years' experience in a similar role, working within Retail or a similar environment
  • Tertiary qualifications in Human Resources or Business desired
  • Experience with HRIS and payroll  
  • Intermediate proficiency with excel (minimum)
  • Return to Work certificate, or willingness to commence and obtain
  • Demonstrated experience in stakeholder relationship management

Skills and Capabilities:

  • An influencer with demonstrated experience in managing multiple stakeholder relationships at varying levels
  • A natural communicator with a proven track record in coaching and mentoring
  • Exceptional communication and interpersonal skills
  • Ability to challenge thinking of senior management when necessary, with diplomacy
  • Ability to solve complex problems, both independently and within a team
  • Exercise active listening to reach best possible business outcome
  • Possess a high level of emotional intelligence
  • Ability to work autonomously, maintaining confidentiality at all times
  • Strong interpersonal and communication skills, both written and verbal
  • Excellent planning, organisational and negotiation skills, with a strong attention to detail
  • Highly adaptable, resilient and agile, with the ability to re-prioritise and manage time effectively
  • A genuine passion for learning.
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