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Digital Operations Coordinator

27/03/2025
26/04/2025
Contract
Sydney
Digital Experience

Primary Function

We are seeking a Digital Operations Coordinator / Web Producer with over 2 + years of experience to implement and manage our incoming projects, campaigns, and product launches on the clients’ websites.

Duties and Responsibilities

  • Lead incoming projects, campaigns, and product launches, ensuring alignment with client objectives.
  • Collaborate with clients to make strategic decisions regarding project planning and overall direction.
  • Scope and define project and campaign requirements in partnership with clients to ensure clarity and alignment.
  • Plan and execute the delivery of campaigns, coordinating with the SEO, WebOps and Account Management team on copy and asset.
  • Collaborate with Senior Managers to implement and refine digital strategies that align with business objectives.
  • Collaborate with both internal and external clients to plan and schedule work while effectively resolving bugs and other roadblocks.
  • Build and manage strong relationships with client stakeholders, including senior leaders, team leads, and middle management.
  • Facilitate discussions with clients to confirm project requirements, scope, and strategies, ensuring alignment throughout the project lifecycle.
  • Lead training initiatives for team members on platforms and processes, fostering a culture of continuous learning and professional growth

 

Qualifications and Experience

  • 2+ years of experience in project management, preferably in a digital or marketing environment
  • Experience using Adobe Experience Manager (AEM) is essential
  • eCommerce and Electronics experience is highly regarded
  • Demonstrated understanding of current web technologies and associated issues such as HTML
  • A solid understanding of web usability and information architecture, including a knowledge of wireframes, mock-ups and prototyping (UI & IA Design)
  • Experience in designing solutions and delivering relevant, accurate digital specifications such as wireframes, site maps and content design

 

Personal Attributes

  • Good stakeholder/client management
  • Good interpersonal and customer service skills
  • Ability to think creatively and develop innovative ideas
  • Ability to operate with agile/sprint mindset and practices in collaboration within our digital and project teams using workflow platforms such as Jira and Confluence
  • Strong time management with the ability to prioritise and be pro-active
  • Strong organisational, problem solving and analytical skills
  • Excellent attention to detail
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